FREQUENTLY ASKED QUESTIONS
No need to ponder, the answer is probably right here. Questions about FRONTLINE® products, or fleas and ticks? Our experts are waiting to help.
Frontline PLUS/ Spray
- HOW DO I APPLY FRONTLINE PLUS AND FRONTLINE SPRAY?FRONTLINE PLUS and FRONTLINE SPRAY are simple to apply. Review the directions on the product label or watch our videos to see how easy it is to keep your pet free of fleas and ticks.
- WHERE IS THE BEST PLACE TO STORE MY FRONTLINE PLUS OR FRONTLINE SPRAY?FRONTLINE PLUS FOR DOGS and FRONTLINE SPRAY should be stored below 30°C (room temperature). For storage of FRONTLINE PLUS FOR CATS please check the STORAGE instructions on the packaging. Do not store FRONTLINE PLUS or FRONTLINE SPRAY in the fridge.
- DO I NEED TO APPLY FRONTLINE PLUS OR FRONTLINE SPRAY TO ALL OF MY DOGS AND CATS?Yes, all dogs and cats in the household should be treated with FRONTLINE PLUS or FRONTLINE SPRAY at the same time to resolve flea infestations and household contamination. If even a single pet is left untreated, fleas on that pet could deposit viable flea eggs into your home environment. These eggs will develop into adult fleas and can re-infest all your pets.
- HOW DOES FRONTLINE PLUS WORK?FRONTLINE PLUS contains two active ingredients to break the flea life cycle at every stage. One ingredient kills the adult fleas on your pet. The other ingredient stops fertile eggs being laid and prevents larval and pupal development, preventing re-infestation of your pet and contamination of your home.
- CAN FRONTLINE PLUS OR FRONTLINE SPRAY BE USED ON PETS OTHER THAN CATS OR DOGS?No, FRONTLINE PLUS and FRONTLINE SPRAY should only be used on dogs and cats. NEVER USE FRONTLINE ON RABBITS.
- HOW LONG BEFORE AND AFTER BATHING MY PET SHOULD I APPLY FRONTLINE PLUS OR FRONTLINE SPRAY?Ensure your pet is totally dry before applying FRONTLINE PLUS or FRONTLINE SPRAY products. Do not bath or shampoo your dog for at least 48 hours after application of FRONTLINE PLUS or FRONTLINE SPRAY. Cats may be bathed from 24 hours after application of FRONTLINE PLUS or 48 hours after application of FRONTLINE SPRAY.
- HOW OFTEN SHOULD I USE FRONTLINE PLUS?Treat all your dogs and cats every month for optimal flea control. When applied correctly, FRONTLINE PLUS remains active against fleas for at least one month. If you are in a paralysis tick area, apply FRONTLINE PLUS FOR DOGS every 2 weeks to provide paralysis tick control for your dog. If you are in a paralysis tick area and have a cat, apply FRONTLINE SPRAY every 3 weeks for protection against paralysis ticks.
- IS FRONTLINE PLUS SAFE TO USE ON PREGNANT AND LACTATING PETS?Yes. FRONTLINE PLUS can be used on breeding, pregnant and lactating bitches and queens.
- WHAT SHAMPOO IS BEST FOR MY PETS WHEN USING FRONTLINE PLUS OR FRONTLINE SPRAY?Use a gentle, soap-free, pet shampoo. Don't use other insecticides (e.g. flea treatments such as flea washes), human shampoo, or anything that strips oils from your pet's coat or skin.
- SHOULD I REAPPLY FRONTLINE PLUS IF I SEE MORE FLEAS ON MY DOG OR CAT SOON AFTER APPLICATION?No. FRONTLINE PLUS is effective against fleas for a whole month. If you see fleas on your pet, and it has been correctly treated with FRONTLINE PLUS, the fleas have probably recently emerged from your environment and will soon be killed by FRONTLINE PLUS on your treated pet.
- WHEN SHOULD I START TREATING MY PETS WITH FRONTLINE PLUS OR FRONTLINE SPRAY?It is safe to treat puppies and kittens with FRONTLINE SPRAY from 2 days of age. Puppies and kittens can be treated with FRONTLINE PLUS from 8 weeks of age.
- IS FRONTLINE PLUS A FLEA REPELLENT?No. FRONTLINE PLUS is a flea treatment that affects fleas when they are exposed to the active ingredients on your pet's coat. Fleas have to jump onto treated pets to come in contact with the active ingredient regardless of which flea control product is used, and all products take a period of time to kill those fleas.
- IS FRONTLINE PLUS WATER-FAST?Yes. FRONTLINE PLUS is water-fast. It is OK to bathe your pet before using FRONTLINE PLUS, but the coat should be completely dry prior to application. In the 48 hours immediately after treatment, do not bath, shampoo or let your dog go swimming. Cats can be bathed from 24 hours after treatment.
- I JUST APPLIED FRONTLINE PLUS. HOW LONG UNTIL MY PET'S FLEA INFESTATION IS GONE?FRONTLINE PLUS is a flea treatment for dogs and cats that will spread over the coat of your pet within 24 hours and continue to be effective against fleas for one month. Any fleas that jump on to your treated pet will be rapidly killed. But adult fleas on your pet are only 5% of the total flea problem. The other 95% are the eggs, larvae and pupae in the environment waiting to hatch and jump on to your pets. If these are not addressed, your pet may continue to be re-infested.
The best way to kill fleas is to break the flea cycle. By applying a flea treatment such as FRONTLINE PLUS every month you will deplete the flea population over time and protect your home environment.
- CAN I SHARE A SINGLE PIPETTE BETWEEN MORE THAN ONE DOG OR CAT IF I BUY A LARGER SIZE?Never divide pipettes between your pets. Use the correct pipette size for each pet to ensure they receive the correct dose to provide optimal flea protection for dogs and cats, and to guard against ticks on dogs. The FRONTLINE product selector will help you choose the correct pipette size for your pet.
- HOW OFTEN SHOULD I APPLY FRONTLINE PLUS FOR DOGS AND FRONTLINE SPRAY DURING TICK SEASON?FRONTLINE PLUS FOR DOGS should be applied every 2 weeks for control of paralysis ticks on dogs, or every month for control of brown dog ticks.
FRONTLINE SPRAY should be applied every 3 weeks for control of paralysis ticks on cats and dogs, or every month for the control of brown dog ticks.
- CAN I USE THE FRONTLINE PLUS FOR CATS ON MY DOGS OR FRONTLINE PLUS FOR DOGS ON MY CAT? WHAT ABOUT FRONTLINE SPRAY?FRONTLINE PLUS FOR CATS and FRONTLINE PLUS FOR DOGS are not exactly the same. Use the appropriate product for your dog or cat. FRONTLINE SPRAY can be used on both dogs and cats.
- MY PET HAS LICKED THE FRONTLINE PLUS OR FRONTLINE SPRAY. WILL IT BE OK?If licking occurs shortly after application, a brief period of hypersalivation may occur due to the taste. These signs are usually short lived. If you are concerned, speak with your veterinarian.
- WHAT SIGNS WOULD I SEE WITH TICK PARALYSIS?Signs can include: loss of coordination in the hind legs; change in voice or bark/meow; retching, coughing or vomiting; loss of appetite; paralysis starting in hind legs and progressing to forelegs; difficulty breathing or rapid breathing.
- WHAT SHOULD I DO IF I THINK MY PET HAS A PARALYSIS TICK?Search for ticks and remove them as soon as possible and take your pet to the vet for examination and assessment immediately. Don’t give food or water as tick paralysis can cause swallowing difficulties.
- HOW DO I PROTECT MY PET FROM GETTING TICKS?Search for ticks daily, avoid bushy areas, and keep stray dogs and cats, wildlife and rodents away from your pet’s environment. Your vet can tell you whether you are in a paralysis tick area and when the high risk period for ticks is. Regular application of a tick control product such as FRONTLINE PLUS for Dogs or FRONTLINE SPRAY for dogs and cats is an essential part of helping to protect your pet from ticks.
- HOW CAN FLEAS AFFECT MY PET?Fleas can cause irritation, anaemia (loss of blood caused by bites) and an allergic skin condition called flea allergy dermatitis, or FAD. Signs of FAD include severe itching, hair loss and skin sores affecting the skin of the back towards the tail, the rump, thighs and perianal area.
- HOW CAN MY PET GET FLEAS?Pets can pick up newly emerged fleas from environments where other animals infested with fleas have been – the backyard, your home or the park. Adult fleas rarely jump from animal to animal.
- DO I NEED TO TREAT FOR FLEAS EVERY MONTH?Yes. The flea development cycle from egg to adult flea may be completed in 2 weeks. Pre-emerged fleas can remain dormant in the environment for up to 6 months, emerging at any time to jump onto your pet and re-infest it.
- WHAT TYPE OF TICKS DO WE HAVE IN AUSTRALIA?There are three main types of ticks that are problematic for Australian pets – the bush tick, the brown dog tick and the more dangerous paralysis tick.
- CAN A TICK KILL MY PET?Yes, paralysis ticks on dogs and cats can kill your pet if not removed quickly. If you suspect tick toxicity (also called tick paralysis), contact your veterinarian immediately.